• 25-Jan-2019 to 26-Mar-2019 (PST)
  • New York, NY, USA
  • Full Time

Ambulnz is a fast-growing national ambulance company on a mission to transform the medical transportation industry. We are bringing innovation to a stagnant industry and are looking for a Billing Manager to join us on our mission to improve patient care.

Management position responsible for leading the coordination for the overall functions of initial billing and follow-up team in Billing. This may include the following roles: Initial billing, Follow-up, Patient Collections, Customer Service, and Payment Posting. This role is to ensure prompt follow-up in a timely manner for maximization of cash flow. Requires strong managerial, leadership, and business office skills, including critical thinking, customer service and multi-tasking abilities including the ability to produce and present detailed billing activity reports. All while improving patient care & payer relationships in addition to executive leadership.

As the Billing Manager you will:

  • Implement and/or assist/manage internal billing process and procedures
  • Implement and/or assist/manage processes for verification of patient benefits
  • Manage staff in the Billing department (including billing, follow-up, collections, customer service team members)
  • Be responsible for preparation of invoices and 1500 forms
  • Prepare and submit clean claims in various methods (e.g., electronically, paper, online)
  • Identify and resolve patient billing complaints
  • Coordinate collection of needed insurance documents for billing
  • Rebill insurance companies or other third parties to secure payment for patients
  • Follow-up and report status of delinquent accounts
  • Review accounts for possible assignment and makes recommendations
  • Perform various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers
  • Establish payment plans to help patients manage payment of bills
  • Send delinquent accounts to collection agencies
  • Respond to patient billing and statement inquiries
  • Prepare Health Insurance analysis reports on a weekly basis
  • Make recommendations to management for write-offs
  • Execute approved write-offs * Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations
  • Additional duties as outlined by the Revenue Cycle Director, VP, &/or CFO

You are the ideal candidate if you have:

  • 3-5+ years of experience
  • Strong knowledge of various payers
  • Proficient in MS Office, including intermediate experience in excel
  • Knowledgeable on ICD-10 and CPT codes
  • Must be available after hours
  • Familiar with standard concepts, practices, and procedures
  • Works under general supervision. A certain degree of creativity and latitude is required
  • Strong accounting skills
  • Commitment to excellence and high standards
  • Ability to prepare reports and business correspondence in a professional manner
  • Ability to understand and follow written and verbal instructions
  • Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow
  • Ability to work independently and as a member of various teams and committees
  • Ability to work in a fast-paced environment
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
  • Time management skills as related to daily schedules and productivity
  • Ability to type 45 wpm
  • Excellent interpersonal and communication skills
  • Professional demeanor both in person, verbally and in writing

About You:

  • Thorough knowledge of ambulance transport documentation
  • Extensive knowledge of ICD-10 and Condition Codes
  • Ability to collect for healthcare claims from Medicare/Medicaid, commercial insurance, contracted facilities, and individuals
  • Understand Medicare and Medicaid regulations and guidelines
  • Familiarity with Medicare, Medicaid, Coding, Private Pay, and insurance preferred
  • Familiarity with medical terminology
  • Ability to interpret EOB (Explanation of Benefits)
  • Familiarity with Microsoft Office Suite
  • Working knowledge of Zoll Data Systems
  • Bachelor's degree preferred
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